Mr. Duct Cleaning & HVAC Privacy Policy

Respectful Policies

Mr. Duct Air Duct Cleaning is committed to superior service. In order to provide you with the most thorough answers to your questions on air duct cleaning, we provide a contact form on our website. The information that you submit to us will be used to contact you about our services. The contact form provides a comments portion, so if you have any particular areas you would like our experts to address during personal contact, please be sure to enter it there. Because we respect your privacy with the utmost care, the information you submit to our company will never be given to outside parties. We collect your information only to answer your air duct cleaning and dryer vent cleaning questions!

Effective May 27th, 2009

Privacy Notice Table Of Contents:

• Our Commitment To Privacy
• The Information We Collect
• How We Use the Information
• Our Commitment to Data Security
• Our Commitment to Children's Privacy
• How To Access or Correct Your Information
• How to Contact Us

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at every point where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on the Mr. Duct Inc. website. On some pages, you can enter your personal information so that our representatives can contact your about our products and services. The following information is collected:

• Name 
• Address 
• Email address 
• Phone number 
• Additional Comments on Your Project
• (etc.)

We use the information you provide about yourself when placing an inquiry to follow-up on that request for information. We are capable of doing this by whatever means of communication we provide. We do not share this information with outside parties.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. Text messaging originator opt-in data and consent will not be shared with any third parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


Terms of Service for SMS Communications:

Consent for SMS Communication Information obtained as part of the SMS consent process will not be shared with third parties.

Types of SMS Communications If you have consented to receive text messages from Mr. Duct, you may receive text messages related to website contact forms, appointment confirmations and/ or scheduling: Hello, This is Mr. Duct Heating & Air Conditioning. Our truck is enroute to your location now. ETA is 10:00 AM. Thanks! 800-501-4157

Standard Messaging Disclosure Message and data rates may apply. Here, you should explain the rates. You can say that the rate depends on the mobile carrier and that to obtain information about the rate, they should contact their current carrier. Also, include information about the frequency of text messages, what the frequency of sending will depend on, and provide an approximate number of messages they will send per day.

You can opt-out at any time by texting "STOP." No further SMS communication will be sent.
For assistance, text "HELP" or visit our website mrductcleaning.com
If you want to obtain more information, check our Privacy Policy: mrductcleaning.com/privacy-policy


Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access, Correct Or Remove Your Information
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. You can request information removal verbally or by sending us a request.

To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at (630) 725-1727 or send us an email at mrduct@mrductcleaning.com. This email can also be used to opt-out of all communications with Mr. Duct Inc.